Redefining Strength Support
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I Haven’t Received My Program Access Email
If you’ve completed your purchase but haven’t received your program access email, this guide will help you locate it. We'll walk you through where to check, what to search for, and what to do if it still hasn’t arrived.
Updated 4 weeks ago
To Access Your Program...
When you purchase, you'll receive two emails - one is a receipt of payment and one is an email with a link to access your program.
While the program should be delivered immediately, it can take a little bit longer depending on your email service provider. The sender name will be "Redefining Strength" and the email sender address will be "[email protected]"
Search for either of these in your inbox and you should see the receipt which will also allow you to access your program.
If you don't see it, it will occasionally go to spam so please check there. This may especially be the case if you have a hotmail or yahoo email address
If you do not see a receipt of payment there may have been a typo in the email you provided as our phones sometimes like to autocorrect words! Please shoot us a support email at [email protected].