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How do I request a refund for the Metabolic Shred?

Billing, Orders and Refunds

How do I request a refund for the Metabolic Shred?

Step-by-step instructions for requesting a refund for the Metabolic Shred program, including eligibility, process, and what to expect.

Last updated on 24 Jun, 2026

Learn how to request a refund for your Metabolic Shred program purchase. This guide covers who to contact, what details to provide, and what to expect after you submit your request.

Prerequisites

  • You are within the refund eligibility period (usually 30 days from purchase, unless otherwise specified at checkout).

Steps to Request a Refund

1
Gather your purchase information
Locate your order confirmation email or receipt. Note your purchase date and the email address used.
2
Email the support team
Send an email to [email protected] with your refund request. Include your order details and the reason for your request.
3
Wait for confirmation

The support team will review your request and respond within 1 business day.

4
Check your refund status
If approved, your refund will be processed. Refunds typically appear in your account within 2–5 business days, depending on your bank.

If you have questions about your eligibility or do not see your refund after 5 business days, contact [email protected] for assistance.

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