Billing, Orders and Refunds

How do I Request a Refund for a Duplicate Payment

Learn what to do if you accidentally make a duplicate payment and how to request a refund.

Refund Policy

View the Redefining Strength refund, exchange, and return policy, including how to request a refund and who to contact with questions.

Why was I charged again?

A new charge is usually a payment plan, subscription, or membership renewal. Learn how to confirm what a charge is for and get it reviewed.

Where can I find my receipt?

Find your Redefining Strength receipt by searching your email inbox and spam folders, or request a copy from our support team.

How do I update my payment method?

Update the card on file for your order or membership by contacting Redefining Strength support with your checkout email.

How do I cancel my Dynamic Strength Subscription and prevent renewal

Step-by-step instructions to cancel your subscription so it does not renew. Includes details about timing, access, and data after cancellation.

How do I request a refund for the Metabolic Shred?

Step-by-step instructions for requesting a refund for the Metabolic Shred program, including eligibility, process, and what to expect.